CONGRESS VENUE

EMPORIO HOTEL – 3-6 June 2026

Blvd. Kukulcán, retorno Gucumatz, Km 17, Lote 49, Segunda Etapa, Zona Hotelera, 77500, Cancun, Q. Roo. Mexico.

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LANGUAGE

The official language of PROS 2026 is English.

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TIME ZONE

During PROS 2026,

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VISA REQUIREMENT

Visitors who arrive in Mexico must have a passport or valid identity document. Citizens of some countries require a visa to enter Mexico, if you will be participating in the Congress you can consult this information below and also on the website of the Ministry of Foreign Affairs of México.

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LIABILITY & INSURANCE

The Congress Organising Secretariat and Organisers cannot accept liability for personal accidents or loss of or damage to the private property of participants. Upon registration, participants agree that neither the Organising Committee nor the Organising Secretariat assumes any liability. Participants are advised to take out their own personal travel and health insurance for their trip.

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SAFETY & SECURITY

Please do not leave bags or suitcases unattended at any time, whether inside or outside the session halls. Hotels strongly recommend that you use their safety deposit boxes for your valuables.

If you are a victim of crime or need emergency assistance:

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CLIMATE

Most of the year we have a warm and humid climate. The average annual temperature is 26 ° C, the average maximum temperature is 33 ° C and it occurs in the summer months (April and August), the average minimum temperature is 17 ° C during the month of January. The rainy season is from May to October.

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CLOTHING

The dress code for PROS 2026 is business casual for all occasions unless stated otherwise.

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ELECTRICITY

In Mexico, the standard light voltage for most homes and businesses is 127 volts (V) at a frequency of 60 Hertz (Hz). However, it is important to note that there are two types of voltage in the country:

Single-phase: 120 volts phase-neutral and 240 volts phase-phase.
Three-phase: 127 volts phase-neutral and 220 volts phase-phase.

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CURRENCY & EXCHANGE

The official currency is the Mexican peso, but the main credit cards and US dollars are accepted in most tourist points of interest.

There are banks, ATMs and exchange houses available in several of the destinations, however, it is recommended to always load with Mexican pesos.

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TAX

Value-added tax (IVA): This tax applies to the consumption of most goods and services. In Mexico, the general rate is 16%, although reduced rates of 0% are applied to basic products like food and medicine.

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TIPPING

Tipping is customary in Mexico and especially in tourist areas where service industry wages are low. Here’s a quick guide:

Restaurants: Standard tip is 10% – 15% for good service, 20% if exceptional or at high-end places. Some places might automatically add a service charge (especially for large groups); check the bill for “propina” (tip) or “servicio incluido”. If not included, leave pesos cash or ask the server to add a tip to your card charge. Note that credit card slips in Mexico often won’t have a tip line, so if paying by card you may need to tell the server how much total with tip before they run it, or tip in cash.

Taxis: Technically, not required to tip taxi drivers – and indeed locals usually don’t tip taxis if they negotiated a fare. But if a driver helped with bags or was very nice, rounding up or adding 10% is a nice gesture. Same with Uber drivers – not expected, but you can add a tip in-app if you want.

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Dining in the Hotel vs Downtown

Hotel Zone Restaurants: These cater to tourists and offer convenience and ambiance, often with lagoon or ocean views. You’ll find many upscale eateries here, from seafood grills to steakhouses to modern Mexican cuisine. The prices will be in USD or high-end pesos (expect to pay U.S./Europe prices at fine dining spots). Examples: restaurants at La Isla or Luxury Avenue malls, or famous spots like Lorenzillo’s (seafood over the lagoon with live lobster tanks), Puerto Madero (Argentine steakhouse), or Thai Lounge (beautiful setting with overwater tables). The Hotel Zone is also home to many chain restaurants (Hard Rock Cafe, Hooters, Outback, etc.) if familiarity is desired, though local spots are far more interesting.

Downtown Dining: For a more authentic (and affordable) food experience, venture to downtown (El Centro). Yaxchilan Avenue is known for its cluster of local restaurants and bars. Parque de las Palapas has food stalls in the evenings selling tacos, marquesitas, churros, etc., great for a street food dinner. Mercado 28 has eateries too (some geared to tourists with combo meals). Popular local restaurants downtown include Los de Pescado (great fish tacos), El Polilla, La Habichuela (a long-standing Mayan cuisine restaurant, more upscale), La Parrilla (fun traditional Mexican with mariachi), and Tacos Rigo or Tacun for late-night tacos. Prices downtown will be much gentler on your wallet, and you can feast on authentic food for the price of an appetizer in the Hotel Zone. Plus, you’ll be surrounded by more locals.